For the restaurant industry, having customers form a queue to pay their bills adversely affects customer satisfaction and is detrimental to business growth.

With the help of modern computing and tablet technology, restaurant businesses can speed up their services, improve the customer experience, create brand loyalty and enhance their revenue streams all with a tablet POS software solution. By using a tablet POS solution, restaurants can also benefit from higher levels of sales, lower administrative and IT costs, and provide new opportunities for customer engagement.

Benefits of Tablet POS

In a restaurant, a tablet-based POS system streamlines multiple service components. Tablet POS software increases the overall speed and efficiency of operations by:Tablet Point of Sale

  • Avoiding delays your staff experiences when waiting to enter and record orders on to a stationary POS terminal by allowing them to take orders tableside on a tablet
  • Streamlining the entire food preparation process by sending orders directly from the tablet to the kitchen
  • Establishing quality control measures that reduce the overall customer waiting time

Compared to other point of sale systems, tablet POS systems are budget-friendly, provide high transaction processing speed and mobile engagement. Tablet POS software is compatible with iPads and standard Android-based tablets. It operates on a SaaS model that is user-friendly and requires minimal maintenance. It’s also easy-to-learn and saves on staff training costs.

Tablet POS systems can pave way for new revenue streams for restaurants.  By deploying a tablet POS system, a business can add outdoor seating arrangements to its establishment and conduct sales from remote locations. Furthermore, staff can easily engage customers up to their point of decision and then complete the sale tableside.

Tablet POS software also puts valuable data in front of those dealing with customers face-to-face by delivering the pricing levels, reporting on inventories and ingredient information and connecting with servers and associates, tablet solutions can be equipped to respond to complex customer queries and engage in consultative sales.

Similarly, tablets can also be recalibrated to provide cross-selling services and consultation. These include up-selling suggestions and boosting the top-line sales. All of these factors can lead to an improvement in the overall customer experience, which plays a vital role in pumping sales and ensuring maximum customer retention.

Apart from improving revenues, such a point of sale software also offers operational advantages to businesses. Compared to traditional POS, this system offers a lower initial system, in terms of both hardware equipment and software license fees (if any). This helps in reducing your overhead costs and improving your ROI.

Hula POS also allows cloud-based computing, easy troubleshooting and problem-solving and data analysis. Managers can review and monitor all business data from a remote location, using their tablets. They can also keep in-touch with what’s going on, even when they are not at site. For multi-unit and large chain restaurants, this feature offers limitless flexibility.

Since your POS software relies on a cloud-based approach, it follows that your security upgrades can easily be done through your system, in an instant. There’s no need to hire consultants and experts. The user-friendly interface of tablet allows you to view all operations, inventory levels, orders generated, cash received and employee productivity with just a few taps.